Every call interrupts a repair
Hands in an engine bay, phone ringing on the bench. Answering costs you twenty minutes; not answering costs you the job.
For auto & repair
The short answer
Loving Idea builds auto shops an AI voice receptionist that answers calls, captures the vehicle and the problem, and books the drop-off — plus a website that ranks for the services you actually want to sell.
The receptionist is a monthly service ($1,000 setup, from $299/mo); shop websites are one-time builds from $1,000.
Sound familiar?
Hands in an engine bay, phone ringing on the bench. Answering costs you twenty minutes; not answering costs you the job.
Make, model, year, symptoms. You ask them forty times a week before you can say anything useful.
A bay held for a car that never arrives is a morning you don’t get back.
The system
Tuesday, 10:05 AM. Two cars on hoists, phone ringing.
One grinding-noise call — watch it arrive as a booked drop-off.
CallerMy Corolla’s making a grinding noise when I brake.
Your receptionistLet’s get it looked at. What year is the Corolla — and how long has it been doing this?
It asks the questions you’d ask — make, model, year, what it’s doing. Genuine breakdowns get through to you directly.
Caller2019 — about a week now.
Your receptionistThursday 8:30 AM drop-off works. I’m texting you a link — snap the dash if any lights are on.
The job lands with everything attached — even photos, by text link. You quote from facts, not a guessing game.
Your job sheet
His phone, Wednesday
Reminder — drop-off tomorrow at 8:30 AM. Need to change it? Tap to reschedule.
You check the phone at lunch: three booked drop-offs, every one with the details already in.
What it costs
A shop website is a one-time build from $1,000 — service pages that rank for “brakes,” “tires” and “diagnostics” instead of one thin homepage.
See all published pricingWhat moves the price
FAQ
No — it captures the details so you can. A price guessed by software is how trust dies. The receptionist gathers; you quote.
You can have known suppliers treated differently — put straight through, sent to the parts desk, or taken as a message. The routing rules are yours.
Yes — it answers the line you already advertise. Nothing on your signage or Google listing changes.
Then they get one. It transfers or takes a message the moment someone asks — it exists for the calls you can’t take, not to hide you.
15 minutes to scope · one fixed quote · replies within 1 business day