Every call interrupts a repair
Either way it costs you.
Hands in an engine bay, phone ringing on the bench. Answering costs you twenty minutes; not answering costs you the job.
For auto & repair
The short answer
Loving Idea builds auto shops an AI voice receptionist. Calls answered mid-repair. Vehicle and problem captured. Drop-offs booked.
Monthly: $1,000 setup, from $299/mo. Shop websites are one-time, from $1,000.
Either way it costs you.
Hands in an engine bay, phone ringing on the bench. Answering costs you twenty minutes; not answering costs you the job.
Forty times a week.
Make, model, year, symptoms. You ask them forty times a week before you can say anything useful.
The bay sits empty.
A bay held for a car that never arrives is a morning you don’t get back.
The system
Without · mid-repair
0 drop-offs · 3 voicemails
With · same morning
3 drop-offs · 0 voicemails
In one morning under the hood: without a receptionist, three callers reach voicemail. With one, three drop-offs are booked and no call is missed.
One grinding-noise call — watch it arrive as a booked drop-off.
CallerMy Corolla’s making a grinding noise when I brake.
Your receptionistLet’s get it looked at. What year is the Corolla — and how long has it been doing this?
It asks the questions you’d ask — make, model, year, what it’s doing. Genuine breakdowns get through to you directly.
Caller2019 — about a week now.
Your receptionistThursday 8:30 AM drop-off works. I’m texting you a link — snap the dash if any lights are on.
The job lands with everything attached — even photos, by text link. You quote from facts, not a guessing game.
Your job sheet
His phone, Wednesday
Reminder — drop-off tomorrow at 8:30 AM. Need to change it? Tap to reschedule.
You check the phone at lunch: three booked drop-offs, every one with the details already in.
A shop website is a one-time build from $1,000 — service pages that rank for “brakes,” “tires” and “diagnostics.”
See all published pricingWhat moves the price
No — it captures the details so you can. A price guessed by software is how trust dies. The receptionist gathers; you quote.
You can have known suppliers treated differently — put straight through, sent to the parts desk, or taken as a message. The routing rules are yours.
Yes — it answers the line you already advertise. Nothing on your signage or Google listing changes.
Then they get one. It transfers or takes a message the moment someone asks — it exists for the calls you can’t take, not to hide you.
15 minutes to scope · one fixed quote · replies within 1 business day